At Dharmik Stone, we are committed to providing a seamless and secure payment experience. This Payment Policy outlines the terms and conditions regarding payments made on our website. By making a purchase, you agree to the following terms:
1. Accepted Payment Methods
We accept a variety of payment methods to ensure convenience for our customers:
- Credit and Debit Cards (Visa, Mastercard, RuPay, etc.)
- Net Banking
- UPI (Unified Payments Interface)
- Wallets (e.g., Paytm, PhonePe)
- Razorpay Payment Gateway
2. Payment Security
- All payments are processed securely through Razorpay, which adheres to PCI DSS compliance to protect your transaction details.
- We do not store your payment card details on our servers.
3. Order Confirmation
- Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.
- If you do not receive a confirmation email within 24 hours, please contact our customer support team.
4. Payment Failure
- In case of a failed transaction, please verify your payment details and try again.
- If the amount is debited from your account without an order confirmation, the amount will be refunded to your account within 7-10 working days.
5. Taxes and Additional Charges
- All prices listed on the website are inclusive of applicable taxes unless otherwise stated.
- Shipping and handling charges, if applicable, will be displayed during checkout.
6. Refunds and Cancellations
- Refunds and cancellations are governed by our Refund and Returns Policy, which can be accessed here.
- Please note that orders cannot be canceled once the shipment process has begun.
7. Disputes and Chargebacks
- For any disputes regarding payments, please contact us immediately at [Your Email Address].
- Unauthorized chargebacks may result in legal action or account restrictions.
8. Changes to Payment Policy
- We reserve the right to update this Payment Policy at any time. Any changes will be effective immediately upon posting on this page.
9. Contact Us
For any questions or concerns regarding our Payment Policy, please reach out to us:
- Address: Halu Bazar Bhiwani, Haryana 127021
- Email: anirudhjindal4@gmail.com
- Phone: +(91) 8053-758-878
