Privacy Policy

Last updated: 30 June 2026

DharmikStone (“we,” “us,” or “our”) — a brand owned and operated by Jindal Enterprises — respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it, when you visit www.dharmikstone.com or make a purchase.

By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information:

• Information you provide: name, shipping and billing address, phone number, email address, and order details when you place an order or contact us.

• Payment information: processed securely by our payment partner, Razorpay. We do not collect or store your full card or banking details.

• Automatically collected information: IP address, browser type, device information, pages visited, and browsing behaviour, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• process, fulfil, and deliver your orders;

• confirm and verify Cash on Delivery orders;

• communicate with you about your order, including updates via email, SMS, WhatsApp, or phone;

• provide customer support;

• send promotional offers and updates, where you have not opted out;

• improve our Website, products, and services;

• prevent fraud and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and tracking tools, including the Meta (Facebook) Pixel and similar advertising and analytics technologies, to understand how visitors use our Website, to measure the performance of our advertising, and to show you relevant ads on platforms such as Facebook and Instagram. You can control cookies through your browser settings, though disabling them may affect Website functionality.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Payment partners (Razorpay) to process payments;

• Logistics and courier partners to deliver your orders;

• Communication and marketing service providers (such as SMS, WhatsApp, and email tools) to send order updates and offers;

• Advertising and analytics partners (such as Meta) to measure and improve advertising;

• Authorities or legal bodies where required by law.

These third parties are expected to handle your information securely and use it only for the purposes for which it is shared.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including order processing, customer support, and compliance with legal and accounting obligations.

7. Your Rights

You may:

• request access to the personal information we hold about you;

• request correction of inaccurate information;

• request deletion of your information, subject to legal and operational requirements;

• opt out of promotional communications at any time by following the unsubscribe instructions or by contacting us.

8. Marketing Communications

By placing an order or sharing your contact details, you may receive order-related and promotional messages via email, SMS, WhatsApp, or phone. You can opt out of promotional messages at any time; you will still receive essential messages related to your orders.

9. Children’s Privacy

Our Website and products are intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.

12. Grievance Officer and Contact

For any questions, requests, or complaints regarding your personal information or this policy, please contact:

Grievance Officer: Anirudh (Proprietor)
Email: support@dharmikstone.com
Phone: +91 80537 58878
Jindal Enterprises, 5262, Kishori Lal Sewa Sadan, Naya Bazar Road, Krishna Colony, Bhiwani, Haryana – 127021, India

We aim to address all queries within a reasonable timeframe in accordance with applicable law.